Call us at:

208-375-2512

FAQ’s

Here are some questions/answers that we are frequently asked. If you have additional questions that aren’t covered here, please feel free to give us a call.

What are the Hospital hours?

Our hospital is open Monday through Friday from 7:00am to 6:00pm. On Saturdays we are open from 8:30am until 3:00pm. The clinic is closed on Sunday and all major holidays (New Years Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day and Christmas Day).

Do I need to have an appointment?

Yes, patients are seen by appointment.  This allows the Dr.’s to have the time they need to examine your pet and discuss treatment or administer medications.  We do also offer a “drop-off” service and what that involves is if there cannot be an appointment made, you have the option of leaving your pet with us for a few hours (or possibly the day depending upon why the pet is there) and a doctor will examine him/her between appointments and then call you with the findings and/or recommendations for further treatment.

What forms of payment do you accept?

Cash, Check, Mastercard, Visa, Discover and CareCredit.  We do not accept American Express.

Can I make payments?

Payment is required at the time of service.

At what age can I have my pet spayed or neutered?

Spaying or neutering can be done at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.

What is the pre-anesthetic blood screening?

This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.

How long do the sutures stay in after my pet’s surgery?

Procedures involving sutures require them to be removed in 10-14 days following the surgery.

Is it a good idea to let my pet have at least one litter?

No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.

Do you board pets?

Yes, we do boarding for our clients. We have boarding space for both dogs and cats. 

What are your kennels like?

Our dog kennels are all indoor and climate controlled.  We have medium and large kennel and also runs for larger dogs. We also have a large exercise run for the dogs indoors so they can stretch their legs and play.  The cat boarders are housed in a separate area away from the dogs. Blankets, dishes and food are provided for our boarders, but you are always welcome to bring your own.  No animals are permitted to play or interact with each other in the same kennel unless a written request is provided from the owner(s).